Contact

How Can We Help Today?

Whether you have a question about a chandelier, smart mirror, or fire pit table, our team is ready to assist.

We typically respond within 24 hours on business days
Ways To Connect

Choose Your Preferred Channel

Email
support@PremierHomeSelections.com
Within 24 hours
Phone
(844) 783-7900
Mon-Fri, 9 AM - 5 PM CST
Live Chat
Chat with our team during business hours for quick answers
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Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like chandeliers and fire pit tables may include additional handling details at checkout.

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package. If you have not received tracking information within 3 business days, please contact us by email or phone.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start the process. Our team is happy to walk you through each step.

Can I exchange an item for a different model or finish?

We are happy to help with exchanges within our 30-Day Returns window. Simply reach out with your order number and the item you would like instead, and we will guide you through the exchange process.

How do I choose the right chandelier size for my room?

A common approach is to add the length and width of your room in feet, then convert that number to inches for the ideal chandelier diameter. Our team can also help you select the right fixture based on your ceiling height and room layout.

Do your smart mirrors require professional installation?

Most of our smart mirrors are designed for straightforward wall mounting and include detailed instructions. For hardwired models or mirrors above a certain size, we recommend consulting a qualified electrician or installer for best results.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM CST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Our support team replies to every inquiry within one business day so you are never left waiting.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Curated Quality

Owned and operated by Premier Home Selections, every product is hand-selected to meet high standards for your home.

30-Day Returns

If a product does not meet your expectations, our return process is designed to be simple and straightforward.